Technology

NCC- Operators Working To Restore Connectivity

Despite the setbacks, the NCC assures the public that cable operators have initiated repair efforts, with services gradually being restored.


15th March 2024 07:47 AM

The Nigeria Communications Commission has confirmed that several African internet service providers faced outages due to a submarine cable cuts, noting that cable operators are actively engaged in efforts to restore connectivity.

NCC made this disclosure in a statement signed by the Director, Public Affairs, Reuben Muoka.

The telecom regulator identified affected operators to include West African Cable System and African Coast to Europe, along with SAT3 and MainOne, which experienced downtime.

NCC stated that similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, Europe India Gateway, and Asia-Africa-Europe 1, were said to have been cut at some point around the Red Sea, resulting in the degradation of services across these routes.

It therefore attributed the disruptions to incidents in Cote d’Ivoire and Senegal, resulting in subsequent disruptions in Portugal.

Many internet subscribers had expressed frustrations on social media platforms, citing difficulties in making phone calls and accessing online services.